Informed Consent for Social Worker Services

The purpose of the following is to inform you about the provision of social worker services by Medilinks Australia Online Pty Ltd t/as VBA Health (“us”, “we” “VBA Health”) and for you to consent to receive social worker services from us and to our management of your personal information.

Part A

Social Worker Services

Type of Services

Social worker services include the following supports:

general counselling and case management;
service co-ordination and facilitating access to other services;
referral and advocacy;
education and information;
vocational and employment counselling or rehabilitation;
accommodation and placement assistance; and
family therapy with specific focus on veteran wellbeing.

Part B

Management of Health and Medical Information

Collection of Personal Information

As part of providing social worker services to you, we need to collect and record personal information from you that is relevant to your situation, such as your name, contact information, medical history and other relevant information. This collection of personal information will be a necessary part of the services that are provided.

Online GP Referral

In order for you to receive social worker services a referral is required from a General Practitioner. If your referral is to be provided by our partnered Online GP service, we require your consent to share your health information to facilitate that referral.