If you’re a veteran living in Australia, you may be eligible for support services to help manage your home — but chances are, no one has explained what that actually looks like, how to get it, or who can help.
At Veteran Benefits Australia (VBA), we speak to veterans every day who are doing it tougher than they need to be. Many are struggling with the day-to-day upkeep of their homes due to injury, illness, or mental health challenges. Others are simply overwhelmed trying to navigate the DVA system.
The good news? There is help available.
The even better news? There are trusted providers who can make the process simple — and we can point you in the right direction.
What Kind of Home Help Is Available?
If you’re eligible under DVA’s MRCA or DRCA schemes, you may be entitled to funded household services, which can include:
- Regular domestic cleaning
- Lawn mowing and gardening
- Solar panel and gutter cleaning
- Light meal preparation and in-home support
These services are designed to help you maintain a safe, liveable home, especially if your service-related conditions make it difficult to manage these tasks yourself.
But for too many veterans, the road to actually receiving that support is unclear, confusing, or full of delays.
Why So Many Veterans Miss Out
It’s not uncommon for veterans to:
- Feel like they’re being passed around between providers
- Wait months between initial contact and actual service delivery
- They’re told they’re ineligible due to missing paperwork
- Be charged extra when funding doesn’t cover the full cost
Feel like no one actually understands what they’re going through
That’s why it’s not just about the services themselves — it’s about finding the right provider. One who understands how to work within the DVA system, who will advocate for you, and who delivers consistent, respectful, and dependable support.
How VBA Helps
We don’t provide services ourselves, but we do connect veterans with professionals who can help.
Over the past few years, VBA has built a trusted network of organisations that understand veteran needs, specialise in navigating the DVA system, and can assist with everything from eligibility checks to coordinating ongoing services.
In fact, many of these providers go well beyond just cleaning or gardening. They offer:
- Support with DVA paperwork and referrals
- Vetted, dependable service providers who actually show up
- Follow-up and feedback systems to make sure things stay on track.
Want to Know What You’re Entitled To?
Our team at Veteran Benefits Australia can help you understand your options and connect you with a trusted provider who knows how to get things done.
If you’re feeling overwhelmed, unsupported, or just not sure where to start, we’ve got your back.
There’s no pressure, no hard sell — just straightforward information from people who care.
Because when you’re supported at home, everything else gets a little bit easier.
