fbpx

“When you have a hammer, everything looks like a nail”

What is a Mental Health Care Program?

A mental health care program is designed to create a toolbox of actionable and consistent systems of support for veterans around their mental well-being. This is achieved by putting in place people like psychologists and counsellors, social workers, and various online services to act as tools for veterans to develop healthy coping mechanisms. 

Why Would A Veteran Access Mental Health Care?

Accessing mental health programs is vital to helping veterans process and come to terms with their lives post-military service. These programs are far from crisis intervention and are designed to be an adjunct to crisis care. Staying healthy is a daily practice that requires meaningful work to be undertaken, and with the support and guidance of mental health, professionals veterans will create strategies to better support themselves, their families and their community.

Why Would A Veteran Access Mental Health Care?

Accessing mental health programs is vital to helping veterans process and come to terms with their lives post-military service. These programs are far from crisis intervention and are designed to be an adjunct to crisis care. Staying healthy is a daily practice that requires meaningful work to be undertaken, and with the support and guidance of mental health, professionals veterans will create strategies to better support themselves, their families and their community.

How does the program work?

When a veteran is onboarded to a Mental Health Care Program, the veteran will talk to a psychologist who will take a comprehensive medical history. They will ask questions as a way to ascertain the current mental health challenges being faced and how those challenges are impacting the veteran. 

Once the health history is taken, the psychologist will simply start by asking questions and getting to know the veteran and taking time to understand their current situation. The psychologist and the veteran will formulate a plan for ongoing care and treatment. 

As part of the treatment program, the veteran may get access to online platforms like meditation apps or mindfulness platforms. This is designed to increase the number of assistive tools at the disposal of the veteran and complement their psychology sessions.

How does the program work?

When a veteran is onboarded to a Mental Health Care Program, the veteran will talk to a psychologist who will take a comprehensive medical history. They will ask questions as a way to ascertain the current mental health challenges being faced and how those challenges are impacting the veteran. 

Once the health history is taken, the psychologist will simply start by asking questions and getting to know the veteran and taking time to understand their current situation. The psychologist and the veteran will formulate a plan for ongoing care and treatment. 

As part of the treatment program, the veteran may get access to online platforms like meditation apps or mindfulness platforms. This is designed to increase the number of assistive tools at the disposal of the veteran and complement their psychology sessions.

Who Can Access These Programs?

Any veteran who holds a DVA issues card, Gold, or White and has had one full day of continuous service is able to access mental health programs as part of their DVA entitlements.

Who Can Access These Programs?

Any veteran who holds a DVA issues card, Gold, or White and has had one full day of continuous service is able to access mental health programs as part of their DVA entitlements.

Get connected to Psychology services

Date of birth

By clicking Submit, you agree to VBA’s Terms & Conditions and acknowledge VBA’s Privacy Policy.

Informed Consent for Social Worker Services

The purpose of the following is to inform you about the provision of social worker services by Medilinks Australia Online Pty Ltd t/as VBA Health (“us”, “we” “VBA Health”) and for you to consent to receive social worker services from us and to our management of your personal information.

Part A

Social Worker Services

Type of Services

Social worker services include the following supports:

Part B

Management of Health and Medical Information

Collection of Personal Information

As part of providing social worker services to you, we need to collect and record personal information from you that is relevant to your situation, such as your name, contact information, medical history and other relevant information. This collection of personal information will be a necessary part of the services that are provided.

Viewing Your Accepted Conditions

The following steps will help view the accepted conditions of your DVA white card via the MyGov website.

Step 1:

Go to https://my.gov.au

Sign in to your myGov account using your Username and Password.

You can sign in to myGov using the following:

  • Your username (Your myGov username has 2 letters and 6 numbers. For example XY123456)
  • Your email address used to create your account
  • Your mobile number (if you have enabled this option)

After entering your login details you may be required to provide a one-time access code.

  • A one-time use code is sent by SMS to your mobile phone.

If you do not have a myGov account, you can create one by selecting Create myGov account on the myGov sign-in page.

Sign-in using the MyGov login page

Step 2:

Once you have logged into your account scroll down until you see the heading ‘Your Services’.

Your Services lists the government programs you access that offer online services through myGov. You should see ‘Department of Veteran Affairs’ listed here.

Select ‘Department of Veteran Affairs’.

If you do not see Department of Veteran Affairs listed you will have to link this service to your account (See the video below).

You can do this by selecting Link another service.

Select the DVA tile

Step 3:

This is your Department of Veterans’ Affairs My Service Home Page.

My Service allows you to access DVA services online such as:

  • Access support for a service-related condition or injury
  • Access your digital DVA Veteran Card
  • Lodge and track the status of your claims

Look in the middle column titled Claims.

Select Accepted Conditions.

Select Accepted Conditions from the Claims Menu

Step 4:

This page shows your digital DVA Veteran Card.

You will see information such as your Card NumberExpiryCard Type and the Conditions listed on your card.

Select the Conditions Listed drop-down menu to view the conditions listed on your card.

Step 5:

Select Print this Page in the top right-hand corner of the page to download your digital DVA Card as a PDF.

Alternatively, if accessing this on your mobile phone you can take a screenshot of this page. Depending on your phone you can:

  • Press the Side button and the Volume up button at the same time (iPhone)
  • Press the Power and Volume Down buttons at the same time

 

Video on how to log on and link my service: